Refund policy
🔄 Return & Refund Policy
At Livinzar, customer satisfaction is our priority.
📦 Return Eligibility
- Returns are accepted only for:
- Damaged products
- Defective items
- Wrong product delivered
- Return request must be raised within 3 days of delivery
📸 Proof Required
To process your return, please share:
- Product photos/videos
- Clear image of issue
🚫 Non-Returnable Cases
- Change of mind
- Size/fit issues
- Minor color differences
💸 Refund Process
- Once approved, refund will be processed within 5–7 business days
- For COD orders, refund will be given via:
- Bank transfer / UPI
🔁 Replacement Option
- In some cases, we may offer replacement instead of refund (based on availability)
⚠️ Important Note (Dropshipping)
- As we work with third-party suppliers, slight delays or variations may occur
- We ensure quality checks before dispatch